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Contact

We reply within 24h

Support, billing, data requests — one inbox. Include your account email.

Founder & support

journal.hades@lifeoftrader.cc

HADES · lifeoftrader.cc · Response time: <24h on weekdays

BillingRefunds, invoices, plan issues — include account email + invoice (hades_…). Email billing →
DataAccess / export / delete — subject “Data Request”, answered within 30 days per our Privacy Policy. Email data request →
SecurityInclude steps to reproduce + impact; please do not disclose publicly until fixed. Email security →
PressPartnerships & press — include outlet, deadline, ask. Email press →
FeedbackFastest via the in-app Feedback page (goes to the same inbox) — or email feedback →
Email support

No phone support and no office visits — email is the fastest route. No physical address is published. Support replies in <24h on weekdays; data requests within 30 days.

Prefer in-app? Settings → Feedback goes to the same inbox.